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Customer Services: sales@elanlinen.com.au

Welcome to Elan Linen

Privacy Policy of the Elan Linen Website

ElanLinen takes the privacy of its users seriously and remains committed to safeguarding the privacy and security of their personal information. The below document explains how we will use information about you and the measures we take to ensure it is used only for the suitable purposes and kept secret.

Please read this Privacy Policy carefully. If you use any of our services, you will be regarded as having read and accepted this Privacy Policy. You must not use this website if you do not accept this Privacy Policy.

Please note the services offered by Elan Linen are not intended for use by persons aged below 18, therefore if you are under the age of 18, please exit this site. Otherwise, please provide verified parental consent if you wish to continue.  

The information we collect

1.1   We will collect non-personal statistical information to determine the number of successful visits and to improve our services for the users. The information may include:

a)      your server IP address

b)      duration of your visit to our site

c)       the website from which you came to visit our Website

d)      the parts of the site you visited and any data you download

e)      information about your web browser

1.2   The users are required to provide personal information to access parts of this site; however we collect such information with the full consent of the user. Examples include but are not limited to: when you register an online personal account, newsletter, leave feedback about the site, about a product or supplier on the website.

1.3   For such purposes, we may collect information such as name, email address, title, company, and phone number, location information including city, state, postcode and country.

1.4   We collect personal information when you make a purchase or register to receive information on featured or special deals available through the site.

 

Use of Information

We may collect and use the personal information to:

2.1 enable you to access and use some of the services  

2.2 seek your feedback or to contact you in relation to those services including sending you information about products and services which we think may be of interest to you

2.3 improve the overall levels of service by enhancing the website to better meet your needs

2.4 maintain and improve our procedures and systems,

2.5 conduct appropriate checks for credit-worthiness or fraud

2.6 meet our legal obligations

2.7 record and use personal information if you sign up as a supplier

2.8 display your postings, including ratings, opinions, articles, comments and reviews;

 

Disclosures of Personal Information

3.1 Unless you have agreed, we will not use or share, either within ElanLinen or with any third party including but not limited to companies whose products or services are included on our website for direct marketing purposes. However, we may share information within our company and with our suppliers, affiliates or contractors for purposes other than direct marketing.

3.2 We may disclose your personal information to any regulatory agency or a law enforcement agency in order to cooperate with the authorities.

3.3 We may transfer your details in the event of transfer of ownership of ElanLinen. However, we will still notify you before your personal information will be transferred and comes under a different privacy policy.

3.4 We will notify you before sharing your personal information with any third party in ways other than explained above. You will have the option to prevent such information sharing.

3.5 Where permitted by data protection and privacy law, we may disclose information about you, or access your account.

Transferring your information abroad

4.0 The information that we collect from you may be transferred to, and stored at, a destination outside of your country of residence. It may also be processed by staff operating in other countries who work for ElanLinen or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services.

Cookies

5.0 A cookie is a small piece of data stored into your computer that include information relating to the server your computer is logged onto, your browser type and the path from which you gained access to the site. This information is then used to research browsing habits on this website, evaluate the number of visits on this site and the pages visited and to remember you when you return to this website. Apart from the above mentioned statistical information, no other data is acquired using the cookies. Therefore, it is important that you accept cookies to gain full access to this website.

Third Parties

6.1 One aspect of our business is marketing with the use of advertisements on our website. In order to make this advertising more relevant to you, we may use non-personal data to associate your computer with one or more pre-defined interest categories. Advertisements that match your interest categories may then be served to your computer.  By using this service you agree to provide such data to third parties.

6.2 ElanLinen may contain links to third party websites. Such websites do not fall under our privacy policy therefore we will not be responsible for their practices. It is recommended that the users review the privacy policy of each site before providing any personal information. 

Security

 

7.0 We use industry standard methods for safeguarding personal information of users including data encryption and secure servers to increase security. However, no data transmission over the internet can be guaranteed to be fully secure because of the open nature of internet. There are chances that information can be intercepted by persons who do not have the permission to access or use it. In this event, ElanLinen shall not be held responsible for any unauthorized access and use of personal information.

 

Your responsibility for the information you provide

8.1 You may complete a registration process as part of your use of this website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with anyone. Where you do disclose or share your username, password or any other identification information, you are solely responsible for all activities undertaken on this website using those details. 

8.2 You must check and ensure that all information, content, material or data you provide on this website is correct, complete, accurate and not misleading.

8.3
We may also need to collect information from you about other individuals, by submitting another person's details you are confirming to us that you have their permission to do so and that they understand how their details will be used.

 

Changes to Privacy Policy

9 To keep this charter accurate and updated, we may amend it from time to time. The changes will be available on this page for the users to view. We recommend you regularly visit this page of the site.

 

 

Further Information

To obtain further information regarding privacy issues, please contact us.

 

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